The reminder is the product. We send three emails per certificate — 30, 14, and 7 days before expiry — so an expired vendor never lands on you unannounced.
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The job
Setting a Google Calendar reminder for every vendor renewal works for two months and then falls apart. Real reminders need to be email, persistent, and tied to the certificate — not the calendar.
No matter how good the spreadsheet, it’s a snapshot. The day the cert expires, the spreadsheet looks identical to the day before. Reminders are the missing primitive.
A single 30-day notice gets ignored. Three reminders — 30, 14, and 7 days — catch the broker who didn’t respond, the assistant who missed the email, and the vendor who forgot.
Typical vendors coi reminders track
A daily Vercel Cron at 9am UTC scans every COI in the system and emails the matching ones via Resend. Each certificate fires its three reminders independently — 30, 14, 7 — once each.
Reminder emails are fixed today (designed clean and unbranded for forwardability). The "Request Update" email — which goes to the vendor — uses your name and is the editable surface. Custom reminder copy is on the Pro roadmap.
Use the "Request Update" button on each row — that triggers a vendor-facing email asking for the new certificate. The 30/14/7 reminders are inbound (to you); the Request Update is outbound (to the vendor).
The cron writes per-COI flags (`reminder_sent_30`, `reminder_sent_14`, `reminder_sent_7`) to the database, so you have an audit trail. We also publish a status indicator on the dashboard header showing the last cron run.
Not legal or insurance advice. Verify your specific contract and policy requirements with a licensed broker or attorney.
Same product, different industries.
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