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COI tracking · Shopping centers

COI tracking for shopping center operators

A shopping center packs heavy foot traffic and a rotating roster of maintenance vendors, and one uninsured crew can turn a slip-and-fall into a claim on the center’s policy. COI Tracker keeps every certificate current.

3 vendors free · Plans from $29/mo · Setup in 2 minutes · No credit card

The job

Where this gets hard

Heavy foot traffic multiplies the claims risk

A fall or property-damage claim tied to an uninsured maintenance vendor can be pushed onto the center’s policy. Tracking each COI keeps the liability on the vendor.

Common-area vendors are easy to lose track of

Janitorial, sprinkler, and sign crews all renew on different schedules. COI Tracker batches every date into one dashboard with automatic reminders.

Ownership and insurers want proof at review time

When the owner or carrier asks for current vendor COIs, filter by status and export the CSV — no binder archaeology.

Typical vendors shopping centers track

Examples we see in this dashboard

  • Janitorial & day-porter crews
  • Fire-sprinkler inspectors
  • Sign & lighting installers

How COI Tracker handles it

  1. 1Add each vendor with name, email, certificate type, and expiry date — or bulk-import a spreadsheet on Growth+.
  2. 2Upload the certificate PDF on each row. Files are stored privately and surfaced through short-lived signed URLs.
  3. 3Get reminders 30, 14, and 7 days before each expiry. Click “Request Update” to ping the vendor for the new cert.
Try it with your first 3 vendors free

FAQ — Shopping centers

With this much foot traffic, why is vendor insurance so critical?

A slip, fall, or property-damage claim from an uninsured maintenance vendor can be pushed onto the center’s policy. Tracking each COI keeps the liability on the vendor.

What coverage do shopping center vendors usually carry?

General Liability, Workers Compensation, and Auto Liability are common, with Umbrella for sign, lighting, or roof work. You record the type per vendor.

How do I prove every common-area vendor is covered?

Filter the dashboard by status and export the CSV for a proof-of-coverage list — CSV export is on every plan, including Free.

When will I hear about an upcoming expiry?

Automatic emails land 30, 14, and 7 days before each certificate expires, so nothing lapses between quarterly walkthroughs.

Not legal or insurance advice. Verify your specific contract and policy requirements with a licensed broker or attorney.

Ready to take vendor compliance off your plate?

3 vendors free, no credit card required. Upgrade only when you outgrow it.